Gambling should always be fun and affordable — never a way to make money or escape stress. This page brings together the tools and free, confidential support available to New Zealanders.
Responsible Gambling NZ: Help, Tools & Support for Kiwi Players
Free, confidential help and practical tools to keep gambling safe and fun.
Reviewed by Rawiri Te Kirikau, Lead Casino & Pokies Reviewer · Last updated · How we rank
Get help now
Gambling Helpline NZ — free, confidential, 24/7. Call 0800 654 655 or text 8006.
- Gambling Helpline NZ — 0800 654 655, live chat and text 8006.
- Problem Gambling Foundation NZ — free counselling nationwide.
- Mapu Maia — Pasifika gambling harm support.
- Asian Family Services — support in multiple Asian languages.
- Lifeline Aotearoa — 0800 543 354 for wider distress.
Stay in control
- Set deposit & loss limits — most sites let you cap deposits daily, weekly or monthly.
- Set time limits & reality checks — reminders of how long you've played.
- Take a break or self-exclude — cooling-off periods and full self-exclusion are available.
- Never chase losses — and never gamble with money you can't afford to lose.
- Keep it social — gambling is entertainment, not income.
Signs of a problem
Warning signs include spending more than you can afford, chasing losses, borrowing to gamble, hiding gambling from whānau, or feeling anxious about it. If any of this sounds familiar, reach out — help is free, confidential and effective. You must be 18 or older to gamble in New Zealand.